MyTerminal

Transport Orders

Please note: The 'Transport Orders' page is only available for users with the 'Transport Orders' permissions enabled.

Transport Orders make it possible for you to request a move for your Expected and Present Transhipment containers between the Delta and Delta II terminals.

Transport Order Overview

The transport order overview shows all the transport orders that have been made in the last 90 days by you or one of your colleagues.

The overview contains the following information:

Terminal - The pickup terminal followed by the dropoff terminal
Inbound - The inbound object followed by the voyage number
Outbound - The outbound object followed by the voyage number
Quantity - The amount of containers within the transport order
Status - The status of the transport order, more information on the statusses can be found below
Cargo Planning - The Cargo opening and closing times
Created by - The emailadress of the colleague that has made the transport order

Every order can be clicked in order to open a list of all the containers within that transport order. This list contains the following information:

Created at - The time at which the transport order has been requested
Container number - The container number that has been requested to transport
Booking number - The booking number that has been added to the container
Iso Size Type - The iso size type that is known for the container
Weight - The VGM Weight that is known for the container
Status - The status of the container for the transport order, more information on the statusses can be found below
Container Status - Status of the container, this includes potential problems
Actions - Additional actions that can be performed for the container, such as cancelling

Find a transport order quickly → Use the search bar to search for:

Container number
Emailaddress
Inbound or outbound object

Transport Order Statusses

MyTerminal shows the most accurate status whenever possible. A transport order or a container within can contain any status at a given time. This is what the status means.

Pending - The order has been received but has not yet started
In Progress - The order has started
In Transit - The container(s) are in transit towards their dropoff terminal
Completed - The container(s) have been transported succesfully
Cancelled - The container(s) have been cancelled

Creating a Transport Order

To create a new Transport Order you will need to click the 'Create an order' button in the top right. This will open a new segment that enables you to request a move for your container(s).

Please note: You cannot create multiple transport orders for the same container.

Specific information is required for ECT to know what specific container needs to be transported and where it needs to be transported to. Depending on the direction of your Transport Order different information is required.

General Information

Pickup and Delivery terminal - This decides where the containers need to be picked up from and dropped off at
Incoming Vessel - The inbound vessel with which the container arrives at the pickup terminal
Outgoing Vessel - The outbound vessel with which the container would leave

When searching for incoming or outgoing vessel we will show the most relevant objects. If you do not see the vessel that you are looking for, you can search for the vessel name in the search bar above the list of objects. Not all objects will be available for a transport order.

Vessel requirements

Incoming
- Deepsea objects that you are partner operator for
- Feeder objects that are expected, present or have a departure date less than 30 days in the past
- Call Reference Number must be known
Outgoing
- All deepsea objects that you are partner operator for
- Feeder objects that do not have a Cargo Closing Time in the past

Delta → Delta II

When moving containers from the Delta to the Delta II terminal we will just need the container number and booking number. MyTerminal will fill in all other necessary information to ensure that your container can be transported correctly.

In the large box near the bottom you can add up to 100 containers simultaneously. It is necessary to split the container number and booking number with a space inbetween. Adding additional containers can be done by pressing Enter and adding another container below the previous one.

Container number - Must be Expected or Present and of type Transhipment.
Booking number - Must contain atleast one number

Any mistakes or faults found will be shown in the same window. Once all the information is correctly formatted and entered you will be able to create the Transport Order by clicking the "Validate and Submit order" button in the bottom right.

Delta II → Delta

Moving containers from the Delta II to Delta terminal is similar. To ensure that we can move your container correctly we do require additional information.

In addition to the container number and booking number we also require the ISO Size Type and Weight. These can be added on the same line in the large box. Divide the container number, booking number, ISO Size Type and Weight with a space inbetween.

Container number - Must be Expected or Present and of type Transhipment.
Booking number - Must contain atleast one number
ISO Size Type - Must be a valid size type
Weight - Must be between 1600 and 50000

Cancelling a container transport order

Moving containers require some time. If you no longer require a container to be transported you can cancel your container transport order. As long as it has not yet been started.

Cancelling a container transport order can be done by finding the transport order that the container is connected to and then opening up the list of containers for that transport order. Finally click the 'Cancel Transfer' button on the right-hand side of the overview.

Clicking this button shows a confirmation screen, if you are sure you'd like to continue with cancelling the container transport, click on 'Confirm'. Otherwise you can click 'Cancel'.

It is important to know that cancelling a container does not necessarily cancel the entire transport order. If there are any other container numbers in the transport order these can and will still be processed unless cancelled on time. The status on the transport order will reflect the status of the entire order, the status of a container is visible within the opened list.

If all containers within a transport order have been cancelled the order will also display a 'Cancelled' status.